Information We Collect
When someone submits a contact form or chatbot response on a BotNest-powered site, we may collect basic lead details such as:
- Name
- Phone number
- Email address
How We Use This Information
We use the information above to capture and qualify leads for businesses that use BotNest, follow up on service requests, and communicate with interested prospects.
This information is used to support chatbot conversations, contact workflows, and business communication.
Website Analytics & Visitor Intelligence
BotNest uses third-party website analytics and visitor-intelligence technology (including Warmly) to understand how visitors use our website and to identify the companies, and where legitimately available the individuals, showing interest in BotNest. This may involve collecting information such as:
- IP address
- Pages visited, URLs, and UTM/campaign parameters
- Browser and device (user-agent) information
- Session information and website/form interactions
- Time spent on pages
- Information used to associate a visit with a company or, where legitimately available, a professional/business profile
We use this information for analytics, to understand business interest in BotNest, to improve our website, to attribute leads to their source, and to support sales and marketing follow-up where permitted by law. This is separate from, and in addition to, the lead details described above that you provide directly through a form or chatbot conversation.
Our visitor-intelligence provider's own data practices, including the categories of data it collects and how to opt out, are described in Warmly's privacy policy. You can submit a request regarding your information through Warmly's opt-out form.
Data Sales
BotNest does not sell your personal data. Contact information collected through BotNest is used only for the lead capture and communication purposes described in this policy.
Contact
If you have privacy questions, contact us at rick@bot-nest.com.